First use

What does someone have to give before they reach what they came for?

When two disciples began to follow Jesus, he asked, “What do you want?”, and when they asked where he was staying, he said, “Come and see” (John 1:38–39). The first minutes in a faith app ask the same question from the other side. Many apps put a tour, an account, questions, a rating, permission prompts and a subscription offer in front of the first verse, prayer or answer. Some people arrive curious, some in a hard night, some coming back after years away or after being hurt in a church. Apps also cost money to build and run, and every AI answer has a price, so how and when to ask for support is a real question, not a trick. Welcome people first, and ask honestly.

The spectrum

From nothing asked to everything asked

  1. 1Open on what they came forFamiliar convention What they came for, at once Nothing saved yetTry it →
  2. 2A first page of places to startFamiliar convention A way in without a reference Someone chose the passagesTry it →
  3. 3Guest first, an account when there is something to keepObserved Use first, decide later The later ask can feel like a wallTry it →
  4. 4A short tour firstObserved Expectations set Often skipped, soon forgottenTry it →
  5. 5Questions firstObserved A first suggestion that fits Questions before contentTry it →
  6. 6Asking for paymentObserved Pays for the work Up front, it asks before givingTry it →

Stills from the working example below. Choose one to try it.

Try it

Try six ways to begin

Someone has just installed a faith app. Choose what kind of app it is: a Bible reader, a prayer app or an AI companion. Then choose who is arriving: someone curious, someone in a hard night, or someone coming back after years away or after being hurt in a church. Count what each option asks before they reach what they came for, and see where help is. For the last option, compare asking for payment up front with asking after a first use.

Prototype controls

Option

AppNot used here
ArrivingNot used here
AskingNot used here
Why these settings?

The Bible reader opens on John 1:38–39, the prayer app on an evening prayer with Psalm 4:8, and the AI companion on a question box. Someone in a hard night types or chooses that they are not coping; someone coming back has been away from church for years, or was hurt in one, and answers “no church right now”. Asking after a first use says what is free, what costs money and roughly how much; the figure for an AI answer is our estimate from Anthropic’s published prices.

Familiar convention

1. Open on what they came for

Familiar from church practice: the Diocese of York tells someone who has picked up a Bible to start with Mark, “Start with chapter 1 and read as much as feels manageable”; a pew Bible or a prayer book asks nothing first. The app, its passage, prayer and question box are written for this example.

Try this

Read, play or ask straight away. Then arrive in a hard night, and then come back after years away.

Makes easier

Nothing stands between the person and what they came for.

Costs

Nothing is saved until they choose to save it.

Ask your teamWhat is the one thing a new person should be able to do in the first ten seconds?

The app, its wording, passages and prices were written for this example; the TelefonSeelsorge numbers are from its own website, checked 11 October 2026. Scripture is quoted from the Berean Standard Bible. Nothing is saved or sent. Switching options restarts the example from the same starting point.

What we noticed

Takeaways

  1. Let people reach what they came for first

    Startblock offers “Ohne Anmeldung fortfahren” (continue without signing in), and Bible.is “Create account later”. Open on today’s passage, a prayer to play or a question box, and count everything asked before it.

  2. Ask for an account when there is something to keep

    Joseph Prince lets a guest read and copy, and asks for an account “to begin highlighting”. A highlight, a plan or a conversation worth keeping is the honest moment to ask; say what the account holds, and how to delete it.

  3. Ask for permissions when a feature needs them

    Spark Bible asks for notifications before the first verse; Android’s guidance is to ask “in context, when the user starts to interact with the feature that requires it”. Ask when someone sets a reminder.

  4. Help in a crisis comes before everything

    Someone may open a faith app in a hard night. Keep a way to a person on the first screen, and never put it behind an account, a question, a free-answer limit or a paywall. Offer help, not verses, unless the person asks for Scripture.

    Sensitive conversations →
  5. “No church right now” is an ordinary answer

    Someone coming back after years away, or after being hurt in a church, may meet questions about their church on the first screen. Ask only if the answer changes something, let it be skipped, and don’t praise or correct any answer.

    When Scripture is used to harm →
  6. Ask for payment after a first use, and say what costs money

    Abide’s trial screen gives the reminder day and the charge date; Spark Bible tells people when they have used their “last free study”. Say what is free, what costs money and roughly why: licensed notes, recordings, AI answers. A free allowance that explains itself is fairer than a wall.

  7. Neither free nor paid is the only faithful way

    The church has long supported those who serve the word, and has long distrusted those who sell it. A subscription can be honest and a free app can be manipulative. The test is what is asked before anything is given, and whether the person knows what they are paying for.

Use cases

Which situation, which option?

People come with different needs, sometimes in the same week. Each need fits some options better than others.

How well each option fits each situation
SituationNeeds1 Open on what they came for2 A first page of places to start3 Guest first, an account when there is something to keep4 A short tour first5 Questions first6 Asking for payment
Someone curious, with no referenceA way in without a quizGood fitGood fitGood fitPossiblePossiblePoor fit
Someone in a hard nightA person to talk to, before anything elseGood fitGood fitPossiblePoor fitPossiblePoor fit
Someone coming back after years away, or after harmNothing that asks where they have beenGood fitGood fitGood fitPossiblePoor fitPoor fit
A church member sent a linkToday’s reading, and their church’s planGood fitPossibleGood fitPossiblePossiblePoor fit
An AI companion that costs money per answerA free allowance that says whyPossiblePossibleGood fitPoor fitPoor fitGood fit
Licensed study notes or recordingsA fair price, after a first usePossiblePoor fitGood fitPoor fitPoor fitGood fit

Editorial judgments drawing on the research below, not test results.

The research behind it

Theology, practice and science

Scripture and tradition

Welcome first, commitment later

  • Come and see

    Jesus asked two would-be followers, “What do you want?”, and answered their question with an invitation: “Come and see” (John 1:38–39). They spent the rest of the day with him.

  • Guests received like Christ

    The Rule of Benedict asks that “all guests who arrive be received like Christ”, and, for someone asking to join the community, that they “not be granted an easy entrance”. Welcome is free; commitment is asked for later, of those who want to stay.

    Benedict of Nursia, sixth century

  • A place to start, and permission to read a little

    The Diocese of York tells someone who has picked up a Bible to try Mark: “Start with chapter 1 and read as much as feels manageable. You could also listen to it.” The Gideons put “topical indexes” for “topics, problems and life situations” at the front of their Bibles.

    Diocese of York (Church of England)The Gideons International in Australia

Scripture and church practice

Paying those who serve the word

  • The worker is worthy of his wages

    The Levites received the tithes of Israel “in return for the work they do” (Numbers 18:21). Paul wrote that “those who preach the gospel should receive their living from the gospel” (1 Corinthians 9:14) and that “the one who receives instruction in the word must share in all good things with his instructor” (Galatians 6:6). He also chose, for himself, to “offer it free of charge” (1 Corinthians 9:18).

  • Offerings, and a line against trading

    Catholic church law permits a priest “to receive an offering to apply the Mass for a specific intention”, by which the faithful “support its ministers and works”, and requires that “Any appearance of … trading is to be excluded entirely”. Protestant churches pay their ministers through offerings, tithes or, in Germany, church tax.

    Holy See

  • Support, and suspicion of those who ask

    The Didache, an early church manual, says a true teacher “is himself worthy, as the workman, of his support”, and that a travelling apostle who asks for money “is a false prophet”. Peter told Simon, who offered money for the Spirit, “you thought you could buy the gift of God with money!” (Acts 8:20), and Paul refused to “peddle the word of God for profit” (2 Corinthians 2:17).

    Early Christian text, late first or early second century

Products and research

What a first use asks, and what it costs

  • Use first, then decide

    Apple’s review guidelines say that an app without significant account-based features should “let people use it without a login”, and that an app with accounts must let people delete them. Its design guidance asks for onboarding that is “fast, fun, and optional”, and for letting people experience an app “before prompting them for ratings or purchases”.

    AppleApple

  • Tutorials are skipped

    Nielsen Norman Group found that deck-of-cards tutorials “didn’t improve task performance”, and that users “frequently skip them”.

    Alita KendrickNielsen Norman Group

  • A required account turns people away

    In Baymard’s survey of US online shoppers, 18% of those who abandoned a checkout for reasons other than browsing said “The site wanted me to create an account”. That is shopping, not faith apps, but the moment is the same: someone ready to begin is asked for something first.

    Baymard Institute

  • Asking again and again

    European data protection authorities name “continuous prompting” a deceptive design pattern: users “repeatedly asked” for more data or consent tend to give in.

    European Data Protection Board

  • What it costs to serve someone

    An AI answer that reads about 6,000 tokens (instructions, passages and the conversation so far) and writes about 600 costs about 1.8 cents on Claude Sonnet 5.5 and about a tenth of a cent on Claude Haiku 5.5, at published prices. At 20 answers a day, that is about $10.80 or $0.54 a person each month, before hosting and staff. Translations cost too: Crossway’s free ESV terms exclude apps that sell, take donations or carry advertising, while the Berean Standard Bible is in the public domain. And free apps are paid for by someone: in 2018 YouVersion’s $8.3 million budget came from a church’s tithes and donations.

    AnthropicCrosswayBerean BibleReligion News Service

Every source, with what it can and cannot show, is listed under Go further → Sources and their limits.

Where to start

Which fits your product?

These are editorial judgments from design review, not results of user testing.

In real apps

Examples in use

Attributed screenshots with dates and review limits. A screenshot shows an implementation; it does not show that it works for every audience.

“Pray for others, be prayed for”Hallow · iOS app · device model not recorded

“Pray for others, be prayed for”

User-contributed screenshot · resized, content unchanged

“What brings you here today?” as a photo gridAbide · iOS app · device model not recorded

“What brings you here today?” as a photo grid

User-contributed screenshot · resized, content unchanged

A way to continue without signing in, on the first screenStartblock · iOS app · device model not recorded

A way to continue without signing in, on the first screen

User-contributed screenshot · resized, content unchanged

“What you need”: a paper Bible, a notebook, a pen and some timeStartblock · iOS app · device model not recorded

“What you need”: a paper Bible, a notebook, a pen and some time

User-contributed screenshot · resized, content unchanged

“Create account later” beneath the missionBible.is · iOS app · device model not recorded

“Create account later” beneath the mission

User-contributed screenshot · resized, content unchanged

A second ask when continuing as a guestJoseph Prince · iOS app · device model not recorded

A second ask when continuing as a guest

User-contributed screenshot · resized, content unchanged

An account asked for at the moment of highlightingJoseph Prince · iOS app · device model not recorded

An account asked for at the moment of highlighting

User-contributed screenshot · resized, content unchanged

“Rate the app” before the app has been usedBible BFF · iOS app · device model not recorded

“Rate the app” before the app has been used

User-contributed screenshot · resized, content unchanged

A weekly plan as the first offerBible BFF · iOS app · device model not recorded

A weekly plan as the first offer

User-contributed screenshot · resized, content unchanged

A trial screen with the reminder and charge datesAbide · iOS app · device model not recorded

A trial screen with the reminder and charge dates

User-contributed screenshot · resized, content unchanged

“Your subscription fuels a greater purpose”Abide · iOS app · device model not recorded

“Your subscription fuels a greater purpose”

User-contributed screenshot · resized, content unchanged

“You just used your last free study”Spark Bible · iOS app · device model not recorded

“You just used your last free study”

User-contributed screenshot · resized, content unchanged

A mobile number at sign-upPray.com · iOS app · device model not recorded

A mobile number at sign-up

User-contributed screenshot · resized; the entered phone number blurred

“How old are you?” during setupFaith · iOS app · device model not recorded

“How old are you?” during setup

User-contributed screenshot · resized, content unchanged

A notification prompt before the first verseSpark Bible · iOS app · device model not recorded

A notification prompt before the first verse

User-contributed screenshot · resized, content unchanged

A tracking request that says what it is forHallow · iOS app · device model not recorded

A tracking request that says what it is for

User-contributed screenshot · resized, content unchanged

“How much of the Bible have you read?”Bible BFF · iOS app · device model not recorded

“How much of the Bible have you read?”

User-contributed screenshot · resized, content unchanged

A notification request over “Set a schedule”Joseph Prince · iOS app · device model not recorded

A notification request over “Set a schedule”

User-contributed screenshot · resized, content unchanged

A ministry donation that brings an ad-free subscriptionPray.com · iOS app · device model not recorded

A ministry donation that brings an ad-free subscription

User-contributed screenshot · resized, content unchanged

Explore the growing app-example collection

Theological reflection

What is this practice for?

What a welcome is for

Jesus asked two would-be followers, “What do you want?”, and answered with an invitation: “Come and see” (John 1:38–39). Isaiah’s call is to “come, buy wine and milk without money and without cost!” (Isaiah 55:1), and the last page of the Bible invites “the one who desires the water of life” to “drink freely” (Revelation 22:17). Grace is not for sale, and a first welcome should feel like it.

Where Christians differ, and agree

The same Scriptures pay those who serve: the Levites lived from the tithe (Numbers 18:21), and “the worker is worthy of his wages” (Luke 10:7). Catholics give an offering for a Mass, under canon law that excludes “any appearance of … trading”; Protestant churches pay ministers from offerings, tithes or church tax; Paul took support from some churches and chose to preach to others “free of charge” (1 Corinthians 9:18). Both traditions warn against those who “peddle the word of God for profit” (2 Corinthians 2:17). An app that charges is in a long line of honest support, and of temptation.

What follows for design

Let people come and see before anything is asked of them. Keep help within reach from the first screen. Then ask for support as the church at its best has done: openly, for real costs, never for access to grace, and never from someone in a crisis. Say what is free, what costs money and why, and let people pay what they can.

In conversation with

  • John Wesley, “The Use of Money” (sermon 50) told Methodists to “gain all you can” by honest work, but called gain made “by hurting our neighbour in his soul” “dear-bought”; then to save all you can and “give all you can”.

Scripture is quoted from the Berean Standard Bible. This reflection is the editor’s, written from within the Christian tradition and open to correction. How we approach theology here →

Three ways to build

What would each way do here?

The three ways are Praxis’s frame for redemptive entrepreneurship; their application here is ours. Why we use it, and its limits →

Take into your next review

What must someone give before they reach what they came for, and what does it honestly cost you to serve them?

Exercise

Install your app on a fresh phone and write down every screen, field, prompt and offer before the first verse, prayer or answer. Do it again as someone who types, in the first box they see, that they don’t want to be here anymore. Then write one paragraph, in plain words, telling a new user what is free, what costs money, roughly what it costs you, and why. Would you be glad for them to read it on the first day?

Welcome people as guests: let them reach what they came for first, keep help within reach, and ask for support honestly.

Record the decision with the worksheet →

Something missing or wrong here? Send a correction or suggest a topic.

Details

Go further

Edge cases to design for

Open on what the person came for: today’s passage, a prayer to play, a question box. Offer a short page of places to start, with help in a crisis at the top. Let people use the app as a guest, and ask for an account when there is something to keep, such as a highlight or a plan. Keep any tour short and skippable. Ask questions only when the answer changes something, and let each be skipped. Ask for permissions when a feature needs them. Ask for payment after a first use: say what is free, what costs money and roughly how much, and give the charge date before a trial begins.

What tends to go wrong

An account, a phone number or a quiz before the first verse; a request to rate the app before it has been used; notification and tracking prompts at launch; a weekly subscription as the default; testimonials and social proof between questions; crisis help behind a sign-up or a quota; questions about church attendance or Bible knowledge that cannot be skipped and that praise every answer; payment framed as the only way to be faithful, or free use framed as the only way to be faithful.

How to test it

Install the app on a fresh phone and count the taps, fields and prompts before the first verse, prayer or answer. Do it again as someone who says, in the first box they see, that they don’t want to be here anymore, and time how long it takes to reach a person. Do it as someone who answers “no church right now”. Write down, for a year of use, what the person pays, what it costs you to serve them, and whether the app says so.

Sources and their limits

Research-informed design proposal · draft for review. Editorial review, not user validation.

Faith and interpretation

When two disciples began to follow Jesus, he asked them, “What do you want?”, and when they asked where he was staying, he said, “Come and see” (John 1:38–39). They spent the day with him before anything was asked of them. The same Scriptures say both “Freely you have received; freely give” (Matthew 10:8) and “the worker is worthy of his wages” (Luke 10:7): welcome freely, and pay honestly those who serve.